Teodora Varbanova,
Albena Vutsova,
Nikolay Netov
Sofia University
https://doi.org/10.53656/str2022-6-2-dig
Abstract. The accelerated implementation of information and communication
technologies in all areas of public development requires in-depth studies of its
effects at both national and global level. As education is one of the sectors most
influenced by these trends, the need for systematic research on the application of
digital technologies in the educational process is becoming increasingly apparent
nowadays. In this context, the study presents an attempt to compare the level of use of e-services in education and other public sectors, also identifying the main target groups of users. The results of an author's empirical study are presented, which analyzes the state of the educational environment in Bulgaria, the use of information and communication technologies and their impact on it. The challenges in introducing digital education as well as the factors for their sustainable implementation in Bulgaria are also outlined. Based on the analysis are derived the types of educational e-applications offered, their quality, trends in their use, as well as the most typical groups of users of this type of education in Bulgaria.
Keywords: information and communication technologies, digital education, quality
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